Our Reviews

On time, pleasant

Our sales person Peter Griffith went out of his way to make sure he found the right vehicle for us and also worked with us to get the best price for our trade in. Very courteous.

Service was prompt and professional. Unfortunately they needed to order the parts to complete the repair. Will know more when the parts arrive.

This was a great experience and I just hate car shopping. Stephen Miller and Martin are wonderful and very patient and courteous.

Excellent customer service

Randy was very friendly. He was very welcoming.

Mike Hooper provided a fantastic experience with no pressure at all. That's why I keep coming back to him for every new vehicle.

Good service took a little longer than expected

I brought my truck in for an emissions problem. I signed papers when I got there saying that of the issues weren't covered by warrenty there would be a $100 per issue diagnostic. After 3 days of it sitting there i was told that nothing was covered by warrenty and it was now $300 to pick my truck up. On top of that i was told it needed a forced regen for the emissions system to correct the problem. I decided to bring it home to fix this issues myself. After getting it home and opening the hood I found that the air box for the filter was not attached and the sensor right past it not connected. I also checked the map sensor and found that to be the whole issue and you all never check it. When I replaced the map sensor everything worked as it should. Horrible experience and I would expect more from a dealership that big.

Nick was very nice as always. I wasn't able to have my vehicle repaired because of the cost of it, however Nick did inform me of the financing for repair service options.

John Le and the team were easy to work with

Great service in a timely manner.

You can trust Cable Dahmer

Everyone there was professional and courteous, not pushy as some dealerships can be.

We had some issues with the first car we bought in March and they were willing to work with us to make sure we were happy in the end.

My service tech was very friendly and informative.

Service writer very nice and listens well

They were fast

excelleny

Very good.

Great customer service. I was welcomed and greeted with a smile. The service representative explained all the service costs and gave me a ride back home

geron was very helpful!

Good

They worked very hard to make me a satisfied customer ... and I am more than a satisfied customer.

Excellent customer service. I worked with Chris and he was great. My repair was done quickly and done right

Excellent customer service.

Arrived without and appointment. Work was completed in a timely manner and I was on my way.

Staff is great.

Worked hard to make buying process easy

good job

They did not reset the oil counter

My experience at the dealership and with Nick was great. When I called to schedule my appointment; my experience with the customer service agent was underwhelming. She was not personable and she came off as “Having an attitude.” When I told her my reason for scheduling she looked my VIN up and told me that the issue with my car was not covered under recall; despite me telling her that I received a letter in the mail about the issue. I proceeded to schedule an appt with another sells associate; thankful I did because when I dropped my vehicle off, Nick informed me that as long as the inspection indicated, the service was covered due to the recall.

Very friendly and helpful. And very fast about getting things fixed

Paris was Great very knowledgeable and attentive to questions

Very courteous and prompt service.

Peter did a great job explaining the F&B of the vehicle and made our transaction go very smoothly! It was a great buying experience from start to finish!

Good work

Good

I was so appreciative that they got me in on the same day.Both phone and in person were very professional and pleasant.

Easy drop off, valet to work and pickup. Received a call to discuss work to be done, everything finished and ready when I got off work.

Felt very welcome when I got there Mr. Jordon was very helpful to me and took time to explain things my experience was great.

I came in for an oil change and the representative was courteous.

I scheduled an appointment, check in was easy, even for my first time being there with a new to me vehicle. I was other services were recommended but that we can discuss them for future visits, I didn’t feel pressured to do anything but what I came in for. Oil change and tire rotation. Great service for my first visit.

Chris Rittmiller my service advisor did a great job assisting me. Very knowledgeable, helpful and professional. I appreciate the dealership employing such a good staff, from sales to service.

Always receive wonderful efficient service. Valet service is perfect. Jordan is excellent and provides updates and is very proactive in assisting with maintenance of my Encore GX.

The valet service was excellent. My service guy, Nick, kept me informed from start to finish. I've been pleased with the service department since we bought my Enclave 3 years ago.

Thank you for the excellent service I received Monday getting an oil change.Jaren Friend processed my work. I appreciate his help.

We have been Cable Dahmer customers for over 40 years. Our experience from sales to service has been consistently excellent. Our most recent visit brought us in contact with one of our first sales representative who was now one of the "bosses" of our current sales representative Deandre (Dre) Young. Dre was courteous and helpful both during and after the sale. He patiently went over the "bells & whistles" on our new Buick Avenir and was quick to respond to any questions we had after the sale. We would highly recommend both him and Cable Dahmer for anyone looking for a new vehicle.

very friendly, knowledge abd easy to deal with

Excellent Customer Service!

There were some issues but each one was resolved.

On the bottom of the worksheet, it said that I declined any service. I was not made aware of anything that needed to be done. It stated that services recommended not done decline service that’s untrue. It all says includes both declined and future service recommendations. What does this mean?

Very good

Service was completed in very good time. Service advisor was courteous, got back with answers to any question he was unable to answer and kept me informed of progress.

Everyone was so courteous and pleasant. Hanna White was my sales person and she was patient as I decided what I wanted in my car. No one was pushy they answered all of my questions. It was a pleasant buying experience.

Good service

It took almost 2 hours to get an oil change, with an appointment. I can go to any oil change shop without an appointment and get my oil changed in 30 minutes. I have been in six times, to get my oil changed, and each time there has been a greasy handprint left on the inside of the car, above the window on the driver's side. They need to either wash their hands or wear gloves before entering the vehicles. This is all totally unacceptable!

Jaren Friend did a quick, great job. His video was so helpful!

Had a very good experience! Everyone was very professional and helpful. They met all of our needs and then some! Will be a customer in the future.

Even though I was a drop in customer rather than having an appointment, I got right in and my oil change and tire rotation were done quickly.

They were quick and efficient

Did everything right

It was Amazing we were traveling through and broke down and Chris and his team were the best. Got it repaired and were super friendly. I cannot thank everyone enough.

Much better than last time. They were ready for me. They were on time in finishing and I really liked the videos of my car.

My service experience was great, as always! Jeren goes over and above, to make sure that I get taken care of! I highly recommend this dealership to anyone. I've bought two vehicles from this dealership, in the last ten years, and I have always used their service department. I wouldn't go anywhere else!

Excellent service, as usual!

Great people good Customer service

Got there early, out within an hour

Everything went great

Service provider Jaren is always helpful

Fast, friendly and professional.

It was great

fast and friendly service done in a timely manner

The process was quick and easy and I got my truck back in a timely manner

Took car for routine oil change , half way home the check engine light came on . I had to take car back two days later . Upon return everything was checked out , and apparently ok , over all very good experience.

We have had ongoing issues with another GMC dealership in getting our truck we purchased from their dealership repaired. Im VERY happy to say that Cable Dahmer Gmc went over and above for us in getting these warranty issues repaired. Thank you Jordan and Jeff for all your efforts…it was greatly appreciated and I’m very thankful we ended up at Cable Dahmer GMC. We will be back…. Not only for service issues, but for all future car purchases.

All went smooth and quickly.

It usually takes a couple hours of waiting for an oil change but this time only 50 minutes…

Oil change was quick.

The service techs did a great job Service in my truck. But they forget when they rotate the tires on a three-quarter ton truck. Front tires are 60 psi back tires are 70 psi. They did not readjust air pressure.

Everything went well as usual. This is best place for your service, Nick always takes care of your needs.

My experience was great Nick my service advisor was very prompt on updates and communication was excellent. As someone who works in the automotive field it is hard to find excellences but I think Nick definitely strived to provide it I would highly recommend Nick.

Made an appointment for service. On time and timely.

Stella the digital assistant booked the appointment but when I arrived there was no appointment scheduled anywhere. Nick was very understanding of the issue and was able to get my truck taken care of right then. Very appreciative of the service.

Great

Same day service. Clear explanation of service options available. HONEST approach to unexpected delay in service wait time was greatly appreciated. Check out was effortless on my part thanks to Jaren assisting with my Buick rewards.

Have Been a customer for over 20 years Always treated well prices have been fair and I won't go anywhere else for service or a purchase Jeff and Jarin are always there for me. I trust them and their judgement for all my needs

Chris was wonderful! You have always been a pleasure to work with!

Every Thing Went GREAT

Hanna was great to work with on my truck purchase. Patient, professional and a pleasure to work with. The process was easy and hassle free. Five stars across the board.

Great experience on check in and checkout. Answered all my questions, and drop off shuttle driver was great as well. Will definitely return. Service tech was thorough and had information needed to make educated decisions. Great job from the team.

Service was good, estimated wait time was spot on.

Quick and easy

DRE WAS VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE TRUCKS AND MADE OUR EXPERIENCE GREAT.

Great service as always.

oil change

Jose was great! He was very helpful and worked very hard to accommodate every think I asked for. He was very knowledgeable and answered every question I had. He spent most of the day with me picking out different cars and finding the perfect one. The sales manager (I can’t remember his name, but he did have a lot of tattoos and one on this neck) though was not the most pleasant to deal with. He was very pushy towards a car I wasn’t very interested in and had a lot of excuses for the car that I actually wanted to see. He also told me the car was “out of my budget” and that I “actually needed to read” when talking about the rebates that were on the Buick I wanted to see, even though I qualified for all of them. Also, he never once said congrats or anything along those lines once I did buy the car I wanted even though he passed by me multiple times. That part wasn’t a huge deal but just seems like something a sales manager would do. I even walked into the wrong room on accident at one point following Jose and all he said was “did you need something?”. If I only had to talk to/deal with Jose that day I would have been completely fine, but the sales manager made the day a little less enjoyable.

Replacement bumper piece ordered. Two weeks eta for arrival but that appeared to be just a guess. Expectation for how long the replacement will take also was unclear. Separately I shared with technician I noticed some vibration when accelerating from stopped position. He did not detect anything. I am not convinced. So experience not a 10 with car or service thus far.

The service, thoughtfulness, and the communication, particularly, provided by the service rep was excellent. I say this even though the chronic issue of failures of the "Easy Exit" seat feature was not fixed. I blame GM's corporate policies for the dealership's inability to correct this on-going problem.

It was ok had to do and update on computer seem like gas mileage went down could winter blend gas. Perform service on truck no problem there.

Did a great job on 1st service

Geron was a pleasant young man to work with, very professional and an expert at what he was selling. We were on a time crunch that day and he and his team made sure our trip was painless. All in all a perfect trip resulting in a purchase of a beautiful Yukon

The sales rep was kind, efficient and considerate. I mentioned I was pressed for time trying to make it to my sons back to school night and he did everything in his power to get me in and out. He said he was new but you’d never know how well he appeared to navigate the system and the facility. Guess that’s great training on the organizations part and smart hiring! Give the guy a rise he’s working hard for your customers!

Very professional and fast

Quick, Fast and Friendly!!

Montana Diamond coordinated our services. He presented the problem concerning our check engine light well. After he phoned us informing us our vehicle was ready for pick-up a telephone tech came to our home so we couldn't pick up our car until after the phone tech left. Montana discussed and offered the connect service to deliver our vehicle after it had been repaired. It made it so convenient for us.

Good

The pick up and delivery a great service

The service was easy to schedule and done promptly.

Left with a check light still on and really no answers. After paying almost 1000$.

I felt very comfortable with everyone that was involved with the sale of my car,the only thing I would say NEEDED improvement is when I traded in my vehicle,I wish that they would have given me the documents stating how much &proof of it physically to help me with the purchase of my new tags to my new car,other than that,they were very polite, courteous,kind& forthcoming..

Service was fast and efficient.

From the serviceman, Chris to the mechanic my experience at the dealership was suberb. The mechanic sent me a detailed video(yes video) of what he was checking and any issues. Chris was very courteous and patient when dealing with my warranty company and went the extra mile in making sure I got my original issue(compressor) fixed but some other issues as well. I appreciate the great service!!

As always, they service my car.

Frank is excellent. I got to test drive the vehicle right away. He was very knowledgeable about the vehicle and answered any questions I had. He got the price lowered for me. I looked at the maintenance history of the vehicle and noticed the water pump and timing belt had not been replaced so that is the only reason I didn’t buy the car.

So easy and everyone was so friendly

I was at the dealership for an oil change and to repair my driver’s side rear tire. The service tech also recommended a brake fluid flush and a crankcase cleaning, which I approved. However, I noticed I was charged for the tire repair even though I purchased my tires from your dealership with road hazard coverage. I believe that repair should have been covered under the warranty, so I’d appreciate a refund for that charge.

Always an informed and comfortable experience

Everything went well and car was returned earlier than expected.

I found everyone friendly and willing to hel.p Didn't fell pressured by the saleman (David). WAs accomadatiing in finding the vehicle I wanted with the features I requested. Showroom was neat and I was greeted promtly when I entered the floor. Pleasant experience.

Scheduling an appointment was quick and easy. The new key fob and programming was a little pricey. All issues were repaired and my vehicle was inspected and I was provided a video of the inspection

Typical service at this dealership = above and beyond

Routine oil change & tire rotation.

I brought my 2019 Chevy Silverado in with transmission issues. I bought the truck from the Independence dealership in Nov. of 2023. It was still under the 5 year 100,000 warrenty. Chris was great to work with. The only complaint I have for the whole process is being charged a "doc fee." I shouldn't have to pay an extra fee for your people to do thier job. Not a great customer service practice to charge and pass down these bogus fees, especially to peeole who have bought their vehicles from you.

Always professional and courteous

It was ok

Nicholas took care in explaining what needed to be done to service my Buick. He was very polite and professional. My car was finished in the time that was promised.

Booked an online appt for diagnostics and a tech was not on site. Had to reschedule for another day and also wait for another vehicle to be available.

Very efficient

It was fast and easy experience

good job

Great, courteous, knowledgeable, fast service. Comfortable too.

Service advisor was very friendly. Took less than an hour to get an oil change and tire rotation.

I went to this deal shop this time because I don’t always have a good experience at the other one. Here they were not pushy or aggressive and they were polite and helpful

Always great service with Nick.

Good communication and good customer service

I made an appointment with Cable Dahmer Buick, and was helped by a gentleman named Jerry. He was very nice and the servicing of my Enclave went very quick. It only took an hour to complete and I was on my way. Jerry was very helpful with the information I asked for, and made me feel very welcome there. We bought a car there 15 years ago and were very impressed by the service we experienced. The Service people were very efficient.

We had out Buick picked up from my wife's work early in the morning. The porters did an excellent job transporting the vehicle to and from the dealership. Unfortunately, the Service Department was in no rush to change the Oil and Rotate the Tires until late in the day. My wife's shift at work ended before the car was returned. She had to hitch a ride home with a friend. My wife was highly inconvenienced by the slow service. She called the Service Manager to see what caused the hold up. No answer. She left a message. It has been three days and still no call back. We had much higher expectations for this dealership. Now we are starting to question our loyalty. Please do a better job of communicating with your customers. Ghosting them is not professional. Strongly considering cancelling my service plan and taking my business elsewhere.

Very professional

Quickly got me in and out

Process went smoothly. I appreciate the flexibility working around the inclement weather.

I arrived to learn that my appointment was incorrectly made for the wrong day by the scheduling team. The service consultant helped me anyway, and I was back on the road 2 hours later. Excellent customer service!

I used the valet feature which is very helpful. Service department forgot to attach my oil change reminder sticker on my windshield. I texted the service manager and asked that he mail me the sticker.

I wrote a $74k check to purchase a 2026 GMC Acadia Denali Ultimate. The experience at the dealership was okay but didn't appreciate the continuous hard sell on financing when I already accepted the dealerships price and told them I was paying cash. Then, I was told I couldn't drive it home because they had to install a type of package. I was told it would be ready Tuesday or Wednesday. I received a text from the salesman at 4:54pm on Tuesday telling me the car will be ready at 11:00am the next day. I responded and told him I'll be there midday to pick up. I had a coworker drop me off at noon only to find out the car wasn't ready and it would be a few more hours. I arranged my entire client schedule around this pickup and was left in a very difficult position. Then, the Sales Manager came out and told me that it would be at least another day because there was a broken module that needed repair. So, as I write this on Thursday morning, I have a loner vehicle from the dealership and no idea when I'll receive my new Acadia. The joy and excitement of buying a new car has been ruined. I felt like as soon as I declined financing options and declined all the other add-ons pitched to me by the Finance Manager, I wasn't important. I was ready to purchase the car within 20 minutes of walking in the door but didn't leave until 4 hours later. Do better! -- Pat Miller

Had an appointment for an oil change at 3:30, showed up and checked in and 3:10. Didn’t leave until almost 5:30. 2 hours for a scheduled oil change is very disappointing. Won’t be returning.

got the job done quickly

Everything was great from the pick up of my SUV to the delivery back to my home. Great experience. Keep up the FANTASTIC SERVICE.

I recently had some warranty work done on my vehicle, along with minor repairs for a few dents that were present when I purchased it. During the repair period, I was informed that I needed to pay for two days of loaner car use since I had it for more than five days. Unfortunately, I don’t have control over how long the repair process takes. When I lived in Cedar Rapids, Iowa, I purchased five vehicles from McGrath GMC and never had to pay for a loaner vehicle while warranty or repair work was being completed. I’m very pleased with the quality of the work—my truck runs great, the dents are gone, and it looks fantastic—but I’m disappointed that I was charged for a loaner car when the length of the repair wasn’t within my control.

went in for routine maintenance. Car was completed on time etc. No problems encountered.

My overall experience at Cable Dahmer of Independence was great! My interactions with Peter, both before and after the sale, exceeded my expectations. He was knowledgeable, helpful, and never pushy. I also appreciated how the Sales Manager, Dustin, came out to greet me as soon as I arrived- It made me feel valued and showed me that they truly wanted my business.

I can always count on Cable Dahmer's service department to come through for me! And Jeren always goes the extra mile to make sure that I'm completely satisfied!

Excellent service, very nice and respectful

Very helpful

Work was done in the time frame I was told, even without an appointment.

Did a great job fixing my car. Chris a Jeff did a great job.

Na

Came in for recall everyting went good and while there was told about a software update which was completed also.

I had a great experience, Paris was great!

I want to say that I appreciate Montana diamond from start to finish. He was standing with me on every issue that I had with my 2019 GMC terrain. He informed me of everything that was going on. He let me know where he was standing with warranty company. He would call them and deal with them on every issue he fought to give me a great price one that I could afford that I wouldn’t have to pay so much out-of-pocket he dealt with the warranty company and informed them that me being the customer they have an obligation towards me. I appreciate all that Montana diamond did I will recommend him to each and every person that needs work done on their GMC car. Montana diamond deserves the biggest bonus that Cable Dahmer could ever give. He is a wonderful person. I appreciate all that he did. Thank you so much Montana.

Great service as always. They go the extra mile to help customers.

Amanda and Sammy are absolutely amazing to work with!

Always courteous informative You have some of the best service reps up there Jarren always takes care of me and he doesn't wonderful job as all of them do thank you

all was great, loved the friendly staff in the service department

This review is specific to the dealership and not reflective of my salesperson. The mandatory add-on for EXCEL/Nitrogen @ $890 is overpriced, especially since nitrogen in tires is pseudo-science offering dubious benefits and is free at Costco, and door guards are inexpensive online. Instead of marking up unnecessary extras, include them in the car price or be flexible for customers who don’t want them, as this is insulting to your customers. Furthermore, my truck’s tires were underinflated despite the nitrogen fill (32 PSI at delivery, door plate recommends 36 PSI). I remedied this by inflating to proper pressure with FREE NITROGEN AT COSTCO! Such practices are misleading, risk alienating informed buyers, and discourage positive reviews or repeat business.

They were quick, informative, and very friendly.

You did a great job getting my car fixed. I was really disappointed that at a year and a half old, the car was suffering with a coolant leak, and needed a hose replaced. I was even more disappointed that there wasn't a replacement part available for a month. I have owned a car since 1971, and of all the cars I have owned, I have never had this issue. This is what I was thinking every time I went to the garage and saw my car sitting there.

Car still having trouble spent over 3000,00

Wait was too long

overall very good. did not like the first low ball offer and then several offers each a little better and then a fare offer for both sides.

Overall a good experience !

I was given verbal information on what the issues were, plus a video of the main inspection. I was called when service was done and they drove my car back to me. That was a blessing

We had an appointment on Saturday, December 20 for 11 o’clock. We arrived at at 10:30. We got there a little early. They said they were running behind and we went in for an oil change regular routine on the truck and we left it 1 o’clock why it takes so long I have no idea but they said that they were behind if we make an appointment for 11 it shouldn’t take two hours to do an oil change and routine check on the truck. My wife and I was a little disappointed on how long it took for them to service a truck I know they go through quite a few checklist on it to make sure everything was working properly and checked out OK but I wish it would take so long to do it. They were polite about the time it took and was sorry it took so long, but I don’t think that we should have to wait two hours. We had places that we needed to be so that set us behind. Thank you for your time.

I made an appointment for 11AM for an oil change. Drove 30m to the dealer, arrived on time and it took them over 2 hours to provide service. I suspect it would have been even longer if I did not see my Salesman in the waiting room and he helped push them along. If you make an appointment, then the oil change rack(s) should be open and waiting for you to show up and they should be staffed to handle their scheduled appointments. This was my first experience here, so I asked the Service Advisor if this is normal and he said it can be this way depending on the day / time. He also blamed the scheduling system as apparently it constantly overbooks service appointments. He showed no sympathy for my wait; no apology merely handed me the keys and pointed me to my truck. Terrible first experience and I will never return. Interesting when I purchased the truck, the Salesman told me their Service Dept was top notch, and I would be disappointed if I took my truck to my local GMC dealer for service. Couldn't have been more wrong on that one!

acheived or exceeded my expectations. very satisfied with service and treatment. I bought my vehicle through another dealership but choose to service my vehicle here due to quality of service.

professional and prompt service

Horrible

NA

Chris did a really great job of keeping me informed on my vehicle. Together we came up with a plan based on his recommendations and my concerns.

There was nothing your salesmen could have done and it is not his fault because when i came in there i knew that i would not qualify for what i really wanted so i will just wait until my credit gets better.

Mr Friend was great helping me with all my questions on the service on my truck

Service technician was excellent

Oil change was completed in less than an hour. I also appreciate the video

Always professional and courteous

good job

Great

N/A

Timely. Explained everything

Dre was great!

Fast work

Good

Peris Frazier was AMAZING in helping me choose and attain my new car! I am LOVING my Terrain!!

The man that I worked with was very helpful and kind. He understood my financial situation and didn’t push me into something I couldn’t afford. He was very helpful to me.

Love working with the sales crew

Montana was a great service technician! He kept me informed about my vehicle!

I always get good service at this dealership! I want to thank Jaren and Chris for taking good care of my service needs!

Everything went well

Very courteous service person

It was great

Excellent service from Sam and Hanna on my new Sierra 2500

Long process to get the final deal but sales person was very courteous

So glad they could get me in on Saturday morning and address the issue so quickly.

I brought my truck in for an oil change and got in and out in a decent time

Great awsome group. 👌

Terrible communication. Went 16 days before I was contacted about my vehicle without me calling first.

2.5 hours for a scheduled oil change is wild. I appreciate Chris giving me a couple car washes, but not sure why this took so long and no communication around it.

My experience was excellent because of Hanna. She made the entire process of buying a new car easy with amazing product knowledge and seamless financing options. Overall, I truly believe she should be running the entire dealership because ultimately she was the one who knew the answers to every question I had. I’m extremely grateful that she was my Sales Representative and I’ll be sending referrals her way.

Montana was very helpful 5 stars

Great service as usual! I've grown to expect it and they always deliver.

I dropped my car off to Jaren Friend. The valet service drove me home. Jaren did a great job of tracking down discontinued seat parts. He called me and said it was finished He had the valet bring my car to my home.. That really helped. Jaren and the Valet professionals I give 5 stars.

In and out quickly and got a loaner which helped immensely.

Easy process and Geron was very helpful and honest.

Everything was great. However, I assume when the old oil change sticker was being replaced my tint brow on the windshield was scraped as well creating a hole in the tint. Very noticeable.

Worked with me until we were able to make a

Great service got my car fixed fast Great service

nothing to say, I only waited one hour and a half

We had a great experience with Drie and Sam.

If only the comment would make a difference. 🤷‍♂️

Quick & painless, also trustworthy!!

Everything was first rate

Geron was an excellent salesman and I appreciated Dalton's help as well. I dreaded buying a new car because of pushiness of salesmen, but Geron was not like that at all.

Need door handle replaced, service advisor Jaren answered all my questions. I am glad for the multi point inspection each time I have my Buick serviced.

Montana was very professional and courteous he kept me updated thru the whole process.

Had a AC Delco 42 month battery that last 40 months, battery got replaced under warranty, but I had to pay for the labor to install the battery that I already paid 40 months ago, so I paid twice for install of a battery that failed before warranty was over.

got me right in, service person was great.

The service depth is top notch! Always helpful and understanding. Appreciate them knowing about my service problem and getting it fixed. Thank you Jared and friends, keep up the exceptional work!

The gentleman in the service department, Montana Diamond, was excellent. Very thorough, professional, honest, and sincerely genuine. There have been times that I have considered not going back, but if I can have Mr Diamond in the service department, I will definitely return. And I will be requesting him.

Fantastic service as always!

Your dealership got my vehicle in, sent a video from the auto tech working on my vehicle, work was completed in a timely manner. Then we got into all the existing issues from Cable Dahmer 103rd St. on my vehicle. Jeff, Grant, and Ryan stepped up like professionals who care about customers who come into their shop. These gentlemen took the time to listen to my ongoing bad experience in purchasing a vehicle from another store in the Cable Dahmer chain, and within a couple of days, they fixed all problems with my vehicle and I was told I have a check on the way to reimburse me for a extended warranty that I already had. This dealership and these men have earned my business and given me a little hope for all Cable Dahmer dealerships, more of the GM’s and sales managers need to follow their lead and treat people with respect and put the customer first.

Great service as always.

As always you all take good care of me and my vehicles

Fast, attentive staff, service suggestions through a video (👍) clean, not too expensive

Frank is awesome.

Online appointment, pulled in, acknowledged by Jaren, checked in, waited in comfortable waiting area, service done, checked out. What more could you ask for.

Peter was my sales person wonderful young man hope you make him a manager soon

Cable Dahmer Buick has stellar customer service.

Austin and Dalton went above and beyond to make sure everything was the way I wanted it and to find me what I wanted. Both of them are highly recommended from me.

Everything went great

Good experience with customer care team and services provided.

I get consistent personable, and professional service each time that I visit this location! A special thanks to Jaren Friend (service advisor) for taking the extra time to meet my needs!

Very efficient

I brought my truck in for a foggy backup camera and it got fixed with in two days I was fixed quicker than I expected

Great service

Will not come back. Did not like 3% credit card charge. I had coupon for 6quart oil change and tire rotation with the only extras would be extra oil and sales tax, but Cable Dalmer charged and addition approximately $8 shop charge.

Simple process and my salesman Aaron was great to work with.

These guys were great. They should be the standard for service departments. Jaren, Jeff and Jordan, thanks for your patience and dedication for doing such a great job. 😊~ Bernie

Very simple and everything was explained thoroughly

Technician was knowledgeable and courteous

The service consultant, Nick Campbell has treated me very well in a professional manner.

Quick service turnaround. Answered all questions to my satisfaction.

Everyone was nice and friendly. We had our service completed under one hour.

I’m happy with work preformed.

The service was very timely and helper was friendly.

Everything was fine until I got home and discovered my broken key fob. i was given it at dealership and put the key in and drove home. at home I found it had been broken. No sense driving 70 miles back to dealer just for them to deny they didn't break it. I decided to save the $30 in gas money and apply it to a new key fob.

Na

Service was good. The technicians identified some items to be dealt with later. Nicolas Campbell, service advisor was very helpful. The only reason I won’t give 5 stars is based on learning I hand to pay a 3% service fee to use my credit card. Your markups are sufficient to cover easily your electronic fees. Squeezing blood from a turnip.

Service advisor was very helpful and will definitely use them again

Great communication and customer service, Peter was amazing to work with.

Quick service

Always do a great job! Jeren is great to work with.

Fast, great service

great everything was fine

The communication was lacking. The service was great. Took vehicle in for Monday appointment for oil change and check coolant indicator. Oil change was completed Monday and we were notified. Then there was no communication until Wednesday when we called to find out the other status. Was told they would get to it Thursday that they were backed up with work. Thursday we were informed part needs to be ordered this was the 3rd time we asked for this issue. There could have been better communication

Great job

It was a good experience

I found the truck that I wanted online at Cable Dahmer. I called and was fortunate to have been referred to Austin in sales. Austin was able to get the price I wanted for my trade and very knowledgeable about the truck. I drove there from Ohio and everything went as smoothly as I had hoped. Thanks for a great experience!

This service experience was excellent!

I called in that morning and got a 1:00 appointment to have my oil changed they said it would take about 1:30 minutes. The car was done quicker than that. Josh Delorier at the service desk could not of been any nicer. Great experience

They were awesome to pick up my vehicle, take care of what it needed, and to get it back to me in a timely manner. I will be using them for all my Terrain's needs.

Didn’t check my tires. Didn’t top off washer fluid like he said they would. I was there 2 hours! Unacceptable!

Though it took my warranty people awhile to get my case approved Jaren was always given me updated and that was greatly appreciated

The staff is always so inviting and make sure that you are comfortable no matter how long you’re there. The advisor who helped me recognized me from when I was there months ago and bantered with me like it was yesterday. He is my new favorite dude to see there!

my experience always id great

Outstanding as usual. I believed it has improved greatly in the last couple years. I was not very happy with them and had service done elsewhere for the first couple years after cable dalhmer bought out Galen Boyer. I went back again and saw the sales staff last year and had noticed a good change. My salesman changed my mind. The service department seems to a better job now as well.

Did not keep me waiting. And I appreciated the suggested maintenance concerning the brake bleed and new brake fluid. It differed from the maintenance schedule. The information provided allowed me to make an informed decision as to do now or wait. I am very pleased I had it done now. my brakes feel brand new. A great job well done all the way around!

Experience was great. Nicholas did a great job of getting me taken care of.

It was a pleasure working with my service advisor Marc Foss and the tech McKenzie that did the oil and fuel filter change in my 2025 GMC Denali 3500 dually. McKenzie took the time to explain in detail about all my concerns. Both her (McKenzie) and Marc were great and deserve recognition for their hard work.

Quick and easy. My service advisor was top notch.

Came in for tire balancing and alignment, was told 90 minutes, was on the road in less time. Very efficient and appreciate the inspection video.

My tires were supposedly rotated but the air was not checked and not sure how the rotation went Oil change but in video, never show the oil being expelled The service office personnel, Jeff was most helpful and did a great job of taking care of my paper work and promptness.

Well I suppose yo get a loner car before I took my car .didn't get it the video that they sent me on my email was the wrong car i told them that and they still sent me the wrong car .and a few more things went on do I was over it .I towed my car to another shop .

Everyone is very nice & kept us informed.

STAY AWAY!!! I didn't buy the extended warranty. I should have never even bought my GMC Sierra All Terrain it's been a complete piece of shit. With that said the transmission needed replaced ( GM= No quality) a remand 8 speed costs $4,500. I didn't want a remand transmission so I went to the dealership and was quoted $9,000 for a BRAND NEW TRANSMISSION. I approved the work to be done. After reading my bill the dealership charged me $8,700 for a REMAND TRANSMISSION. This is unacceptable I will return to talk with management to refund the full price of the transmission or I'll just sue them for 10× that amount. Save yourself a bunch of money and DO NOT BUY A GM PRODUCT EVER!!

As with all purchases had a couple hiccups, but they took great care in finding a solution and solving it. Anyone can be there for you at the time of the sale it is how they take care of you after the sale that sets Cable DAHMER apart from the rest. Five start all the way.

Good

The original time estimate on the service I was having done was 2 - 3 hours, and I'd planned to just wait at the dealership for the work to be done. As I was waiting, my service rep came to me and said it was going to take them longer than that to get everything completed, and offered me a ride home and delivery of my vehicle later in the day if I wanted it. I very much appreciated that!

Great team at Cable/Dahmer, everyone pitched in to ensure our purchase was a great experience, sales reps were accommodating to our needs.

I had a great experience. Reggie helped me find the right truck and worked with me to get it done. I appreciated his demeanor and enjoyed working with him.

Very flexible appointments. Accommodated everything I needed

I really enjoyed talking with Hannah about another newer Acadia

I purchased an extended warranty for a a Denali 2019, which I don't drive. It was taken in for service and discovered a leak in the oil housing. Now I haven't heard back from my advisor and it seems like I'm being put off and made responsible for paying more money for service when I have a warranty!?. Don't do business with Cable Dahmer, it's a rip off.

My trucks issue was figured out and resolved quickly.

Jaron and Travis were excel

Everyone is always very nice and helpful!

Great experience as always. Our sales consultant, Dre, was wonderful to work with. Took his time to help us explore all our options before making a final decision.

I really enjoyed dealing with the new service advisor.

I have always had a good experience with Cable Dahmer. From the ease of scheduling service appointment on line, seeing the service specials, and my service advisor, Jaren Friend, keeping me updated on my auto's needs. Also, the mechanics have always done a great job.

I waited a two and a half hours just for a oil change and was told that it would only take a hour I didn’t not like that experience

NA

Awesome work Thank you. Although I know this has nothing to do with the service that we just received in the service department but I do want to mention that you know when you buy a 70 or $80,000 vehicle I feel like more than one free oil change and tire rotation should be given

Very helpful and informative

You can't get better service at a GM dealer, anywhere in this area! And I can always count on my service writer, Jaren Friend, to fulfill my every need!

Excellent

THE DEALERSHIP GOT ME TAKEN CARE OF!

I was told by the representative in the phone when I made my appointment for my oil change that I could use my points but when I went to receive my car but I had to come out of pocket.

Came in with an issue on a new truck, as well as an oil change. Troubleshooting and repair happened in 1 day. Loaner vehicle was available. Everything was communicated very well.

Second time around since a purchase in 2023 was much better.

Good experience getting the oil change and tire rotation done. Jered handled everything well.

Great service as always

Excellent service. The people are nice and it was fast.

Jaren in service was great! Service repair was too high so had to go someplace else.

A good job

Jaren was an excellent service advisor!

I got my car in the shop as soon as I called. Everyone was easy to work with and paid attention to my needs.

Timely.

sales did great, your computer system let us down for a while but we got it done in the end. sales was excellent even for a real young person.

Great service!! Really like the video inspections that they provide.

I arrived at 8:15 am, I was there for a oil change. I asked Nicholas Campbell about a squeak in my drive belt. He seemed put out to take a look at it. So he went out looked at the idler pulley and told me that was the issue most likely. He said “he didn’t have the man power to diagnose it on Saturday’s” I said that was fine I just wanted a bid and I’d schedule another time. I sat in the waiting room for 2 hours and 45 minutes waiting on the oil change. That’s ridiculous should’ve only taken an hour. Not the first time it has taken all morning. Last visit to that particular dealership.

Everyone was great, unfortunately the problem was not fixed so I will be returning for another look!

It was great

Geron at Cable Dahmer was amazing. Best car purchase experience I have had. Staff was very courteous.

Our service advisor was friendly, energetic, and made us feel welcome.

Jaren was very good and helpful

Love that I can have it picked up at my home and served. It is so convenient.

I was treated by a friendly order writer (?). We walked the car and he told me what maintenance was due at this mileage. He also stressed the importance of certain services. He told me the wait time and was very close it was two hours shorter wait than my last visit despite doing muck more work. I do most of the maintenance myself, so I know he wasn’t just pushing sales on me.

Perfect pickup and delivery

Excellent customer

Professional

Fast and knowledgeable

They always do great service on my vehicles

Every thing was done quickly

Everyone is helpful. Prices are way too.high, but service is great.

Very satisfying

Jaren is always helpful and lets me know what I have coming up for the next appointment.

As always the service techs are professional! Thanks Josh

Service advisor went above and beyond. I have a pre paid oil change, I added a sludge preventive which was around$100.00 at check out he asked if I wanted to use my reward points which I didn’t know I had. He walked me through my Buick app to find $80.00 in rewards which lowered the bill to $20.00 I also had a reoccurring message to enter my password when using Apple play. I was not sure which Password to use, He figured it out

The people were kind and helpful.

My car was picked up promptly. The process was great, I was sent a video of my car being checked and it was returned promptly. Thank you. I will definitely recommend.

Always treated well at this facility

was all good

I had tires rotated when oil and filter changed. The tires had wrong pressure, should be 80 psi on rear tires and 60 psi on front tires. I checked before leaving and had to have it fixed. I pull a 18,000 pound RV and this is a safety problem.

The only issue our car was done but forgotten about and we had to wait longer to get it back and leave then we were supposed to.

Will Harrison took exceptional care of us during our buying experience. He personally gets five out of five stars. Dealership didn't have the vehicle I wanted, but made it worth my while to get me in to one they did have. Stephen Miller in finance gets a big kudos as well. One of the best I've run into in the car business. Good job guys!

EVERYTHING went well, Its always a pleasure to deal with Nate.

Thanks for the your help again and again I do really appreciate your You all amazing great work

Jeff Babbitt is the MAN!!! My mom and I have been working with him for years!! He's INCREDIBLE!!!! The entire service team is GOOD!!! Mechanics are FANTASTIC at their jobs. GREAT GREAT service! This is Willie Givens signing off.

Very helpful and friendly. Answered all my questions and even anticipated things I might need to know. Reggie was absolutely wonderful.

My service advisor was greedy. He kept me informed on my car’s progress. That was very much appreciated.

Very helpful in taking care of our concerns in a timely manner.

Spoke with Peris for 3 days about truck, she called when we were driving to the dealership to say that the truck has been sold but they had an identical truck at another dealer they would get. The truck was not the same and missing 2 packages we wanted. When we showed up to the dealer the following day to take possession, after paperwork completed we took possession and they harass not preped the truck; still had all manufacturing stickers on truck and had not been cleaned.

It was a great experience

Upon arrival, I checked in and told the advisor (not my advisor I was scheduled with) I had a coupon for oil change/tire rotation for $99. He told me he cant do anything about it since I didn't have the coupon. I noticed on the screen behind him it flashed that coupon price, however, I was able to find it on my phone. After 2 hr wait for oil change/tire rotation, my vehicle was returned with plastic still on seat, paper floor mats, wheel lug key sitting on drivers seat, glove box open. I cleaned it out before I left.

We couldn’t be happier with the experience. Aaron, our salesperson, was amazing—genuinely helpful and attentive throughout the entire process. It was clear that he truly cared about our needs and wasn’t just focused on making a sale. He took his time explaining all the features of the truck and made sure we felt comfortable before we left. Even after the purchase, Aaron continues to be responsive and helpful whenever we have questions. We really appreciate his outstanding service!